How to avoid tech debt and gain consumer trust with effective governance

  • Does all data need to be governed or does it just need to be understood?
  • How can effective data governance help gain consumer trust and customer loyalty?
  • How to scale and adapt your offerings to meet evolving business and customer needs with open and reliable infrastructure

Alina Timofeeva, Associate Partner, Digital, Oliver Wyman
Phillip Dale
, Head of Data Governance, Marks and Spencer